One AI. Every channel.
Trained on your business.
Seven offerings, grouped into three jobs: automate the work, grow the base, measure what happened. Take one. Take all seven. Same operating layer underneath — and it gets better every week, with your sign-off on every lesson.
Kill the repetitive work eating your team.
Messaging Agent
One agent across every inbound channel — SMS, web chat, email, and Slack. Trained on your voice, held to your policies, and always one tap from a human. Every reply the agent isn’t sure about is held for your review — with its confidence score attached.
- — SMS, MMS, web chat, Slack — one brain, one memory.
- — Per-store routing and quiet hours, honored automatically.
- — Threats and complaints flagged and held for review.
Phone Agent
Overflow, after-hours, and missed calls — answered by a voice that sounds like yours, on our managed voice stack. Outbound, too: callback the missed-call queue, run reminders, follow up on quotes.
- — Inbound answering: books appointments, takes messages, hands off.
- — Outbound campaigns paced by a dialer, inside a legal call window.
- — Opt-out and 7-in-7 frequency limits enforced automatically.
Email Agent
Your customer service inbox, at zero. The agent monitors, drafts replies, closes routine tickets, and escalates the ones that need a person — through a generic webhook adapter that works with any provider.
- — Works with any inbox provider — HMAC-verified, per-tenant secrets.
- — Drafts and closes routine tickets; escalates the rest.
- — Every draft stamped with the agent that produced it.
Win and keep customers at every touchpoint.
Direct Mail
Postcards the brain sends when it matters — a lapsed customer, a returned-mail address check, a formal notice. Verified addresses, tracked delivery, and a follow-up task when mail bounces.
- — Event- and agent-triggered: welcomes, nudges, winbacks, notices.
- — Every address verified before anything prints.
- — Returned mail creates a follow-up task automatically.
Payments
Get paid inside the conversation. Agents send secure pay links when the customer’s ready — capped, permissioned, and confirmed in-thread the moment money lands.
- — Stripe-powered pay links, sent mid-conversation.
- — Per-agent permission and amount caps on every link.
- — Confirmation lands in the thread the moment payment clears.
One source of truth. Replicate what works.
Analytics + AI Analyst
One dashboard across every channel and every location — outcomes scored per conversation, per agent, per store. An AI analyst reads it for you, flags what changed, and explains why. So the weekly review stops being a meeting. And when the analyst finds a losing pattern, it drafts the fix and proposes a split test. You approve; the numbers decide.
- — Outcomes, sentiment shift, and escalation precision, scored.
- — Per-agent and per-store breakdowns across state lines.
- — A weekly digest, built every Monday and emailed to admins.
When the off-the-shelf answer isn't.
Bespoke agents, data pipelines, and fractional AI-ops talent. We’ve done multi-state inventory transfer optimization and cut 30% of overhead at operators who thought they’d run out of fat. If it’s operational and it’s leaking, we’ll scope it.
overhead cut at operators who thought they’d run out of fat
customer interactions handled across our engagements
of hours streamlined out of day-to-day ops
visibility and inventory transfer across state lines
Take one service. Or take all seven.
Start with a working session — thirty minutes, no charge. We’ll map which of these matters for your operation, and give you a real number.